1. Information We Collect
a. Account & Profile Data
When you register, we collect your name, mobile number, email address, date of birth, and any documents necessary for KYC verification (e.g., Aadhaar, PAN). This data verifies your identity and ensures secure transactions.
b. Usage & Gameplay Data
We record game history, transactions, wins/losses, device type, IP address, and session timestamps. This helps us tailor experiences, detect fraud, and improve our platform.
c. Cookies & Tracking
We use cookies, web beacons, and similar technologies to remember preferences, analyze site traffic, and display personalized content. You can control cookies via browser settings, though some features may not work without them.
2. How We Use Your Information
We utilize your data to:
- Create and manage your account, ensuring secure login and KYC compliance.
- Process deposits, withdrawals, and payments accurately and promptly.
- Personalize your gaming experience, recommend tournaments, and send notifications.
- Detect and prevent fraud, cheating, or other prohibited activities.
- Analyze usage trends to enhance performance, features, and content.
- Communicate updates, offers, and support responses.
3. Data Sharing & Disclosure
We do not sell your personal information. We may share data with:
- Payment processors and banking partners to complete transactions.
- Regulatory authorities and law enforcement when required by law.
- Third-party service providers (e.g., analytics, email delivery) under strict confidentiality.
- Our affiliates and subsidiaries for internal reporting and support.
4. Data Security
We implement industry-standard measures:
- SSL/TLS encryption for data in transit.
- Encrypted storage and secure servers for data at rest.
- Multi-factor authentication for administrative access.
- Regular security audits and vulnerability assessments.
- Strict access controls and employee training on data protection.
Despite best efforts, no system is entirely foolproof. If a breach occurs, we will notify affected users and regulators promptly.
5. Data Retention
We retain your information as long as necessary to:
- Provide you services and maintain your account.
- Comply with legal, tax, and regulatory obligations.
- Resolve disputes and enforce our policies.
After these purposes are fulfilled, we securely delete or anonymize your data.
6. Your Rights & Choices
You may:
- Access, update, or correct your profile information.
- Request deletion of your account (subject to legal constraints).
- Opt out of marketing emails via the unsubscribe link.
- Control cookies via browser settings.
To exercise these rights, contact us at contact@meldrush.com.
7. Children’s Privacy
MeldRush is intended for users 18 years or older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately for removal.
8. Changes to This Policy
We may update this policy to reflect changes in law or business practices. The date of the latest revision appears at the top. We encourage you to review this policy periodically.